Skip to content

Cart

Your cart is empty

Delivery & Returns

DELIVERY & RETURNS

At the moment shipping time may take up to approximately 10 days. We do not ship to Russia or Belorussia. 

Order Processing

Stock items are packed and shipped within 1-3 business days. Make-to-order are packed and shipped within 3-11 business days.

 Transit time is measured in business days which are Monday through Friday (excluding holidays). Note: We get backlogged during sale events and holidays which could delay the fullfilment.

 

How to Track Shipped Orders

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please, note that it can take some days before the tracking information is available.​

 

Return Policy

We will gladly accept timely returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 calendar days of the date in which items are delivered to you.

 

Please, contact our Customer Care at customercare@ienki-ienki.com before shipping your items back. Shipping and handling charges are non-refundable unless item is damaged.