We make all our products at our factories in Ukraine, which makes it possible for us to control each item’s quality. We handle each order individually for every client. Depending on the style, it takes from 2 to 12 business days to produce the order and prepare the item for shipping.
If you have questions regarding production time, please contact us on email@example.com.
DELIVERY & RETURNS
At the moment shipping time may take up to approximately 15 days. All our orders are shipped out from Kyiv, Ukraine. We do not ship to Russia.
Stock items are packed and shipped within 1-3 business days. Make-to-order are packed and shipped within 3-11 business days.
Transit time is measured in business days which are Monday through Friday (excluding holidays). Note: We get backlogged during sale events and holidays which could delay the fullfilment.
How to Track Shipped Orders
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please, note that it can take some days before the tracking information is available.
We will gladly accept timely returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 calendar days of the date in which items are delivered to you.
Please, contact our Customer Care at firstname.lastname@example.org before shipping your items back. Shipping and handling charges are non-refundable unless item is damaged.