DELIVERY
We use DHL Express for delivery to the most destinations worldwide to make sure you will be able to enjoy your IENKI IENKI Jacket in the shortest time possible upon placing your order.
Please, kindly see below estimated delivery time to most regions:
EU - 1-2 business days
USA and Canada - 2-4 business days
Middle East - 1-3 business days
Ukraine - 1 business day
CIS - 1-10 business days
Asia, Australia, South America - 2-5 business days
The order processing time: we do our best to dispatch your orders in a matter of hours, but in some cases it can take up to 3 business days.
Please, kindly note orde processing time for custom items take 3-10 days.
RETURNS
You can return your order within 14 calendar days from the day of the Products receiving disregarding the day of purchase.
The returned product with all seals and tags shall be sent by the Buyer by trackable post service at their own expense.
All you have to do is contact our Customer Service at customercare@ienki-ienki.com and they will assist with the return.
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